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Privacy Commissioner, HRRT GATEKEEPER
Complaints and Processes for OPC
So, your privacy has been breached. You probably think you can simply report this and the Privacy Commissioner will address this “breach”. . . WRONG! The illusion that the Privacy Commissioner acts on all complaints is one that should responsibly be dispelled- although actually issuing privacy certificates” does not cost the privacy commissioner anything- they guard them like the holy grail as this “certificate” is your golden ticket into the Human Rights Review Tribunal. [Allegedly a “self represented friendly” space to attempt to resolve matters keeping damages low (below $350,000) AND preventing case law or precedents in the Higher Court for Human Rights Violations.]
When first addressing the merits of a Privacy Breach you need to:
- Understand the Privacy Act and the Grounds of Breaches (labelled in the Parts of the Act)
- Understand what the privacy Commissioner can do (and will be likely to do) in order to tailor your complaint, especially regarding certain agencies.
Relevant links to determine privacy breaches and what the Privacy Commissioner Can [and should] do. https://www.privacy.org.nz/privacy-act-2020/privacy-principles/
REASONS ACCORDING TO THE PRIVACY COMMISSIONER THEY CAN CHOOSE TO IGNORE YOUR PRIVACY BREACH COMPLAINTS:
Reasons we won’t investigate
There are many reasons we won’t investigate (some are listed below) but even if we decide we can’t, we’ll still give you a chance to comment.
Some common reasons we won’t investigate are:
You haven’t contacted the organisation first
You should give the business or organisation a chance to resolve your problem first and should wait at least 30 working days for a response before contacting us.
Your complaint is about an old issue
If your complaint is about something that happened more than 12 months ago, we probably won’t investigate it unless there’s a good reason why you didn’t contact us earlier.
The issue hasn’t caused you harm
We’ll only investigate a breach of your privacy if it’s caused you harm.
The agency has taken appropriate steps to resolve the issue
If an agency has already acted, changing its systems, and apologising to the person concerned, we’d likely consider those actions that would resolve the complaint. An investigation isn’t likely to achieve a different outcome.
Section 74 of the Privacy Act has a full list of reasons we might not investigate your complaint and includes things like the complaint being a breach of someone else’s privacy, or there being a better way to sort it out.
https://www.privacy.org.nz/your-rights/making-a-complaint-to-the-privacy-commissioner
What the privacy commissioner doesn’t explain is that they may refuse to investigate your complaints if:
- You are systemically abused and “make too many complaints” regarding privacy breaches
- They can refuse to investigate (but allege to “make inquiries” which is NOT an investigation and therefore no certificate must be issued
- They can abuse their position to make malicious and vexatious complaints with Netsafe to have your re-posting of public information to “netsafe” to threaten you on misleading information- as per a recent complaint of “Rikkie Jameison-Smyth: Report to Netsafe 218020
“Netsafe is New Zealand’s online safety organisation responsible for receiving and assessing reports about online bullying, abuse and harassment under the Harmful Digital Communications Act (2015). One of Netsafe’s functions under the Act is to use advice, negotiation, mediation, and persuasion, as appropriate, to resolve reports.
Why is Netsafe contacting you
We have received a report from Riki Jamieson- Smyth about digital communications that are causing harm.
Ms Jamison has identified the following post
and we are contacting you on her behalf to see if you would be wiling to take this post down.”
IRONICALLY- Upon requesting information to verify the legitimacy of any complaint made: the following was relayed:
“Thank you for your correspondence of June 27th, 2024 where you requested:
- A copy of the complete complaint made by Riki Jamieson-Smyth to Netsafe and the grounds on which the complaint was followed up.
- Information on:
- what due diligence was done to verify or qualify the complaint
- what alleged harm has been caused
- how the post meets “dangerous communication” online.
- A response to what you referred to as Netsafe being recruited as an accessory to harassment.
The Privacy Act 2020 requires that we advise you of the decision on your request as soon as reasonably practicable and in any case not later than 20 working days after the day we received your request, unless an extension is required. This letter is to notify you of an extension under s48 of the Act to August 9, 2024. An extension is required as further consultations to make a decision on the request are necessary.
You have the right to make a complaint to the Office of the Privacy Commissioner about the extension under section 48(4) of the Privacy Act 2020. “
Initial Complaint To The Agency
This is the Foundation of All future complaints- be concise and clear with numbered requests
✓
Includes:
✓
A clear and specific numbered request.
✓
Reference to a Formal request under The Privacy Act 2020
Complaint To OPC
Your complaint should be factual and supported with the correspondence of the breach.
✓
Includes:
✓
Identification of the breach citing the part of the privacy Act.
✓
Proof of efforts to resolve with the agency.
✓
The agencies refusal to resolve/ address the breach.
✓
Remedy Requested as per s102 PRIVACY ACT 2020
OIA 1982 and further Privacy Act 2020 Request
Unfortunately, expect delays and further obstructions:
✓
Includes:
✓
Reiterating Privacy Breach with duplicative requests.
✓
Escalate complaint to regulating body of agency [who will say this is the OPCs responsibility]
✓
Request OIA 1982 request for OPC certificates issued on the same breach basis against the same agency.
✓
Formally request a certificate and seek the HRRT direct a certificate under s16 HRRT regulations 2002
Complaint To Ombudsman For Regulation Of OPC [And consider HRC complaint for Discrimination]
If OPC Refuses to issue a certificate- make a Formal Complaint To The Ombudsman
✓
Includes:
✓
New Complaint
✓
All supporting correspondence and exhaustive measures for remedy
✓
Requested Resolution
✓ HRC Complaint
The OPC website states:
Taking your case to the Human Rights Review Tribunal
The Tribunal is an independent judicial body that is separate from our office. They look at each case on its own merits and don’t take any earlier legal opinions, including ours, into account.
You can only take your case to the Tribunal after we’ve:
- Notified the agency of your complaint
- Investigated or notified the parties that we will attempt to settle your complaint
- Closed your complaint
- Given you a Section 98 notice and a certificate.
The Privacy Act 2020 enables anyone whose privacy complaint has been investigated by the Office of the Privacy Commissioner to file a claim in the Human Rights Review Tribunal, including complaints investigated under the Privacy Act 1993. For more information about the requirements and time limits for filing a claim in the Tribunal, see our guidance document here
The issue with the OPC issuing a certificate is that without this certificate ALL rights to escalate the complaint to the HRRT is obstructed as seen in multiple complaints filed by Ponsonby Chambers with the following decisions:
[2023] NZHRRT 34
[23] As the Commissioner’s decision not to investigate Ms Dunstan’s complaint was made under s 74 (and was not made under s77(2)), she cannot commence proceedings in this Tribunal under s 98(1)(a) of the Act nor under any of the other subsections in
s 98(1)(b) -(i).
CONCLUSION
[24] The Tribunal has no jurisdiction in respect of the intended claim filed by Ms Dunstan, therefore the statement of claim presented for filing on 19 April 2023 cannot be accepted by the Secretary.
………………………………………
Sarah Eyre
Chairperson
Human Rights Review Tribunal
[2024] NZHRRT 16
[23] If there had been any investigation conducted by the Commissioner into Ms Dunstan’s allegations against MOJ, she would have been issued with a Certificate of Investigation stating this. Ms Dunstan has not supplied any Certificate of Investigation, either with her original statement of claims or with her subsequent memoranda. There is, no evidence of any investigation and so no evidence that the Tribunal has any jurisdiction to hear this claim under section 98(1)(e).
CONCLUSION
[24] There is no evidence that the Commissioner has (without conducting an investigation) attempted to secure a settlement as required for jurisdiction under section 98(1)(a). There is no evidence that the Commissioner has investigated any of the
complaints giving rise to these intended proceedings as required under sections 98(1)(d) or (e). There is therefore, no evidence that the five intended claims filed by Ms Dunstan meet the criteria in section 98 for the Tribunal to have jurisdiction.
[25] The Tribunal has no jurisdiction in respect of the intended claims filed by Ms Dunstan against Oranga Tamariki, Corrections, the Police, MOJ, and the Psychology Group on 15 and 16 August 2023; therefore, the statements of claims cannot be accepted for filing by the Secretary.
“Ms SJ Eyre”
………………………………………….
Ms SJ Eyre
Chairperson
Human Rights Review Tribunal
UNFORTUNATELY, The HRRT is bound by legislation: Human Rights Review Tribunal Regulations 2002
and in s21(2) it states: 21 Tribunal’s decision
(2) Each copy of the decision must contain, or have attached to it, a statement informing the parties of the right to appeal to the High Court and the procedure for exercising that right.
As such, as neither of these decisions [one of which is a 5 case mass dismissal] contained any appeal information NEITHER are lawful and both amount to Human Rights Violations under s27, s14 and s19 NZBORA 1990. *Matters the High Court will now be burdened to address in line with the precedent decision of, as per the precedent decision of:
[2022] NZHC 3389 Deliu v Auckland Court and Attorney General issued 13 December:
“I make a declaration that, by taking 19 months to make a decision on the request in Mr Deliu’s 19 July 2020 memorandum, the District Court breached Mr Deliu’s right to natural justice in s 27 of the BORA.”
The Privacy Act 2020 appears to have deliberate flaw, such as Part 7 indicates inaccurate records “should” be considered- but there is no requirement for falsified reports to ACTUALLY BE CORRECTED BY ANY AGENCY TO BE FACTUAL.
Also, privacy breaches can be escalated to the High Courts for remedy, as seen in the following cases:
CIV-2022-404-001235
[2023] NZHC 309
[28] The types of damages that are recoverable in tort are generally only those that are a reasonably foreseeable consequence of the wrong. There comes a point when the flow-on effects of a wrong become too remote from the wrong to be
compensatable. The complexities of the serious issues Ms Christison has faced, and continues to have to deal with, are such that a calculation of damages, assuming the tort she asserts existed, would not be a matter for summary judgment.
[29] I am conscious that this outcome will be very disappointing for Ms Christison. As I have said, the Court appreciates that she has been through a lot and more than once she said she wanted to have this matter dealt with.
[30] Ms Jackson submitted the proper venue for Ms Christison to obtain a remedy for the wrongs OT accepts, is the Human Rights Review Tribunal. Ms Jackson responsibly submitted that OT would not oppose an application under s 98(8) of the Privacy Act that time for bringing such a claim be extended. If, as Ms Christison advises, she intended early on in the piece to go to the Tribunal but lost that opportunity because she was let down by her then solicitors, I would expect an application for extension of time on those grounds may well be favourably considered, particularly in the absence of opposition.
*Unfortunately for the Courts, Associate Judge Lester is only an “associate Judge” with limited jurisdiction who can not make decisions on summary judgments without consent of both parties. [His reasoning to refuse justice due to novel grounds are also flawed as seen in the Tort in Hosking v Runting: Gault P and Blanchard J said:
‘I see no reason why our courts should not develop the action for breach of confidence to protect personal privacy through the public disclosure of private information where it is warranted”
An excellent resource from the Australian courts:
Exhaustive Efforts of Ponsonby Chambers founder, to secure privacy certificates for the regulation of several agencies include:
- C/318939- OT certificate issued for privacy breach [out of time- ignored and not acted on]
- ENQ/142774 Manukau court (providing a confidential address to an abuser)
- ENQ/143037 School (medical records, school policy regarding chicken pox “not being an acceptable excuse to miss school”)
- ENQ143028 NZ Police (NIA file withheld)
- ENQ144898 “courts winz, OT- supporting information for privacy breach complaints)
- ENQ/147354 Manukau Court (sending confidential documents to an address in Auckland Wakefield st)
- ENQ/147956 Corrections (concealing records)
- ENQ/148026 NZ Police (concealing EVIS and false records of EVI NIA file)
- ENQ/148404 Auckland High Court (Obvious privacy breach- affirmative defence- stayed NO certificate meaning HRRT obstructed)
- ENQ/149387 Corrections- as per ENQ/147956 now with PROOF they have withheld a warrant from me and continue to conceal records.
- NO REFREENCE NZ Police Duplicate entry of ENQ/148026?
- NO REFREENCE Oranga Tamariki privacy breach part 7 false records.
- ENQ/149735 NZ Psychology Board- false records privacy act part 7.
- ENQ/150038 Denam Bramwell- breach taking confidential court documents
- ENQ/150058 Oranga Tamariki breach of privacy withholding info and inaccurate records
- ENQ/150190 Oranga Tamariki – access to information for safety (specifics of others to be redacted)
- ENQ/150277 NZ Police – concealing police prosecutors name OMBUDSMAN HAS NO POWER TO ADDRESS POLICE PRIVACY BREACHES OR CONDUCT.
- ENQ/150326 MSD CONCEALMENT OF PERSONAL INFORMATION ONGOING
- C/32623 Oranga Tamariki- privacy breach disclosing identity in a ROC waiting for an investigator???
- ENQ/150686 Psychology Group interfering with my private medical records, concealing them, then falsifying records with a social worker and Kirsten Davis.
- ENQ/151365 Manukau Court unrelated address in Henderson on court documents exposing surveillance in breach of privacy
- ENQ151527 NZ Police defamation and fabrication of false records- part 7 privacy act 2020
- ENQ/151747 Paul Keegan withholding information obstructing LCRO hearing.
- NO REFREENCE NZ Police referred to OMBUDSMAN, WHO HAS NO POWER TO ADDRESS POLICE PRIVACY BREACHES OR CONDUCT.
- ENQ/151960 Courts and minister- false records part 7 2020, misleading the public courts are separate to MOJ- requiring clarification of all MOJ websites and documents.
- ENQ/152199 The psychology group and Oranga Tamariki concealing psychology reports from the CYRUS file, court psychologist and courts.
- ENQ/153180 HRC concealing files exceeding 20 days without request for extension.
- ENQ/153334 HRC concealing form 14s obstructing HRRT proceedings
- NO REFREENCE Kids Social Services concealing evidence of child abuse and falsifying records.
- NO REFREENCE St Johns Ambulance Falsifying Records
- NO REFREENCE SWRB for concealing their records of the threshold to hold a disciplinary tribunal and update the OIA request sent to them reporting 4 social workers misconduct on 6 March 2024 (3 months ago without any response beyond automated replies)
- NO REFREENCE Life Plus for Oranga Tamariki interference with a supervisor.
HRRT Decisions On Identical Grounds
CASE LAW AND EVIDENCE OF INCONSISTENT PRACTICE/ DISCRIMINATION
[2024] NZHRRT 13
decision against Department of Corrections NZ
$
[2024] NZHRRT 24
decision against Department of Corrections NZ
$
[2024] NZHRRT 22
decision against NZ Police
$
[2024] NZHRRT 1
decision against Department of Corrections NZ
$
[2024] NZHRRT 38
decision against Oranga Tamariki
$